Knowledgebase: Email
How to manage email filters in cPanel
Posted by LankaHost NOC on 02 August 2018 05:16 PM

How to manage e-mail filtering in cPanel

This article describes how to configure up e-mail filters in cPanel.

About e-mail filters

You can use e-mail filters to block unwanted messages based upon a certain set of conditions. For example, you can specify that messages containing a certain word or phrase are deleted automatically or routed to another e-mail address. The e-mail filters that you create are cumulative: if an e-mail message passes through one filter, it can still be blocked by a subsequent filter.

There are two types of e-mail filters that you can create:

  • User-level filtering: You can configure e-mail filters for specific e-mail accounts.
  • Account-level filtering: You can configure e-mail filters that apply to all e-mail accounts for the domain.

Creating an e-mail filter

If you need to create an email filter for one email ID, you should go to Email Filters => and then select the email account you want to filter

If you need to filter all email accounts on the cPanel, you should create global email filter


To create an e-mail filter for an e-mail account, follow these steps:

  1. In the Mail section of the cPanel home screen, click User Level Filtering or Account Level Filtering.
  2. If you are configuring a user-level filter, locate the account for which you want to add a filter, and then click Manage Filters.
  3. Click Create a New Filter.
  4. In the Filter Name text box, type the filter name.

    5.Under Rules, specify the filter rules. For example, to filter e-mail messages that contain the word buy in the subject:

  • In the first list box, select Subject.
  • In the second list box, select contains.
  • Type buy in the text box.
  • click the + icon to add another rule
  • Under Actions, select the action that the filter should perform if rule conditions are matched. You can specify multiple actions.
  • Click Createe


Following example have been done to filter all emails recevied from



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